What Customers Say

		"The EXIN ITSM according to ISO 20000 qualification program looks good and thoroughly developed. It's good that side ‘instream' (entry) is possible" Annemarie Stootman-Berggren, Project Manager, ING

		"Now that I attended a training I realize that EXIN's ISO 20000 program is actually about good service management. It tells you "what" you should do in order to perform solid service management and gives a company the freedom to decide about 'how' to do it. I'd like to help developing the courses as I changed from an ISO skeptic to an ISO20k fanatic in just 2 days" Ludy Bronsema, Service Strategy & Transformation Consultant, Getronics Consulting

		"This is a very good initiative" Rene Visser, competence manager, GetronicsPinkRoccade Educational Services



		"EXIN has developed a good qualification program that could be a good alternative to the ITIL® qualification program" Arjan van der Poel, Owner, Suerte Consultancy & Training

		"It has been a very interesting experience that I certainly will apply in every day work." Jan Willem Anemaet, Service Management Professional, 360 SM

		"This is a promising initiative!" Steven ten Hoor, IT Service Manager, Imtech Marine & Offshore

		"The EXIN program is a great program, as is it not limited to ITIL®, but the first program to really address IT Service Management from the perspective of the standards" John Custy, ITSM Consultant/Educator, JPC Group

		"heavy loaded program that helped me to get a good understanding of ISO 20000" Rob Dellemijn, Project manager, Shell

		"This course and program will surely help to address the focus on maintaining control on the continual improvement of our IT Service Management framework making it more tangible" Ruud van Teylingen, Senior Consultant & Formule manager, KPN

		"compliments, this course also gives a clear view about the added value of ISO 20000" Pascal Kwanten, Operations Consultant, Microsoft

		"EXIN provides a very clear and straight forward qualification program" Peter ten Brink, Service & Contract Manager, Sogeti

		"Well organized, flexible and well executed" Richard Feringa, Service Manager, Logica